Shuttle service SHUTTLEMALL
An exclusive daily service, including Sundays and holidays, connects the centre of Florence to The Mall outlet centre and viceversa. Visitors can be picked up from city centre hotels.
Florence > The Mall: from 09.00 am to 03:00 pm
The Mall > Florence: from 13.00 pm to 07.00 pm
Pick up: Passengers can be picked up directly at their hotels if staying in the city centre and otherwise, from any point in the centre of the city.
Shuttle services must be booked beforehand – We recommend asking your Hotel Concierge or Reception or to contact our Information Centre at T +39 348 314 66 44
- ALBERTA FERRETTI
- ALEXANDER McQUEEN
- ARMANI JEANS
- BOTTEGA VENETA
- CHRISTOPHER KANE
- EMILIO PUCCI
- ERMANNO SCERVINO
- ERMENEGILDO ZEGNA
- GIORGIO ARMANI
- JIMMY CHOO
- LORO PIANA
- PHILIPP PLEIN
- ROBERTO CAVALLI
- SAINT LAURENT
- SALVATORE FERRAGAMO
- SERGIO ROSSI
- STELLA McCARTNEY
- SUTOR MANTELLASSI
- TAG HEUER
- TOM FORD
Tax Free process
The shopping experience at The Mall outlet centre is made even better by its Tax Free Global Blue service.
Customers residing outside the EU can claim back VAT on their purchases using a simple form that is available from any of the single sales points in the centre for purchases above 155 euros.
Once they have completed their shopping, customers can stop by the Global Blue office inside the Information Office at The Mall outlet centre, to receive their refund.
How does the Tax Free Downtown service work at The Mall outlet centre:
For an advanced refund of VAT, customers need to provide:
done The Tax Free form provided by the store;
done Passport or ID;
done Credit card (valid for at least 4 months).
You should also know that:
check The maximum refundable amount is € 999.50;
check The refund must be requested no more than 10 days from the date of purchase of the item;
check For early refund of VAT, the customer must leave the EU no more than 21 days from the date of the refund request.